User guide (Tango API-v2)

Tango Application Programming Interface (API), also known as Tango API, is a robust API that can be used to power sending rewards or incentives outside of the Tango portal's web UI.

With Tango API, you can integrate a reward catalog or access the Global reward catalog, automate reward delivery, manage customers (groups), accounts, and orders on your Tango platform, add funds to accounts, manage email templates, and much more.

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Note:

Check our Test Console and get right to the code.

To receive your own credentials or to ask questions, reach out to one of our Technical Support specialists or email [email protected].

What do we offer in Tango API?

RESTful API to implement in your code and verify Tango API works as intended.
Tango API for your integrations and customizations, but not any code customization.
Support and help troubleshooting when needed.

Who can use Tango API?

Any company that wants to streamline the process of sending rewards can use the Tango API. It’s designed to be flexible enough for:

Large enterprises with complex organizational structures that need advanced integrations and automation.
Small businesses with simpler setups that want an easy way to deliver rewards without building everything from scratch.

Benefits of Tango API

Seamless integration: Connects with popular applications and tools like Salesforce, Qualtrics, and Zapier, enabling real-time reward delivery through third-party systems.
Security & Compliance: Builds with secure APIs and compliance standards reducing risk of fraud.
Scalability: Handles high-volume reward distribution without performance issues.
Flexible Reward Programs: Combines Tango reward redemption with your own program's user points and rewards programs.
Custom user experience: Allows recipients to choose and redeem rewards from the Tango catalog through the program’s custom UI.
Advanced automation: Creates custom-coded workflows that pull recipient and reward data from multiple sources and automatically sends Tango rewards, reducing manual effort.
Global reach: Offers a wide catalog of digital gift cards and prepaid options worldwide supporting multiple currencies and regions.
Real-Time Delivery: Rewards are sent instantly via mobile, email, etc., improving user experience and engagement.

Requirements

Access to a browser—we recommend using Chrome for best performance.
A Tango Platform—sign in to Tango portal if you have one or create a new sandbox platform. You can also request a demo and connect with a sales rep.
Enabled API keys—You must have your API keys enabled for your platform. See below to learn how you can enable your API keys.

How to get your API keys enabled?

Once you check out Tango's Sandbox Test Console , request a demo and connect with our sales team. We will set you up with your own sandbox platform for testing.
When you're ready to move to Tango production account, connect with the onboarding team via your sales rep and get ready for Program and UI review.
Send a copy of your Program Review & Brand Approval Worksheet to your onboarding contact for review.
When your program is approved, your assigned onboarding rep will enable you production API credentials. With the production API credentials in hand, you're ready to dive in to the Tango API.

What's next?

If you have your production API credentials, you can proceed to Set up work environment. Tango provides a sandbox and production environment. The sandbox allows you to test comprehensively and risk-free prior to production deployment.