Supported webhook events

We support webhook events in Tango API via subscription. Use POST {URI}/webhooks endpoint to subscribe to webhook events and receive timely notifications for events occurring within Tango. See how you can Create a subscription. To retrieve the information about a specific event type such as low balance, see Get all subscription event types.

By subscribing to Tango's webhook events you can be notified by the following events and event types:

Category

Event type

Description

ITEM



Sends an event when the availability status of an item changes.

ACCOUNT

  • Sends an event when the status of an account changes within the platform.
  • Sends an event when funds are added, removed, or transferred to/from your Tango account.
  • Sends an event when your account reaches a predefined low balance

REWARD



Sends reward status events such as frozen, cancelled, activated, etc.

ORDER


  • Sends an event when an asynchronous order has completed processing—whether it was successful, retrying, failed, or partially failed.
  • Provides delivery updates for physical gift card line items, such as a status change from IN_PROGRESS to SHIPPED.
  • Sends updates on actions (cancel, freeze, and unfreeze) taken on an order.

PLATFORM



Sends an event every time a platform’s credentials have been changed.

FINANCIAL

  • ExchangeRatesProcessed 🚧(Coming soon)

Sends an event every time Tango’s daily currency exchange rates are updated.



Events payloads follow the following format:

PropertyTypeDescription
eventIdstringThe unique ID associated with the specific event
revisionlongThe position of the event within the subscription.
eventTypeeventTypeThe type of the event that occurred such as ItemAvailability, AccountStatus, RewardStatus, etc.
categoryeventCategoryThe event category you want to subscribe to, such as ITEM, ACCOUNT, REWARD, ORDER.
eventOccurredAttimestampIncludes the timestamp of the event.

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