Determine Your Organizational Model

Our API can support both enterprise structures with multiple reward budgets, and simple structures involving just one account. We set up your platform and provide you with the access credentials. Once you have your credentials, you can use the API to create Customers and Accounts according to your organization platform configuration.

There are three organizational levels we must define for every API integration:

  1. Platform: Platform level is the entity that has the direct relationship with Tango Card and is performing the integration. Whether your organization is complex or simple, you have just one platform.

  2. Customer (Group): A Group is a way to organize Accounts. If you have only one Account you only need to create one Group. If you have multiple Accounts you need to create multiple Groups under which you can group the Accounts.

  3. Account: Funds are stored in Accounts and rewards orders are placed against Accounts. You can determine whether or not you need multiple Accounts.



"Customer" in our Rewards Genius Portal means "Group". We are planning to update our API endpoints in our V3.0 release to reflect the right terminology and remove any confusion.

Determine Your Platform Configuration

  • If you have only one Account, create one Customer (Group) and name it the same name as your Account (for simplicity).
  • If you have multiple Accounts, group them under multiple Customers (Groups) based on your business model.

If you are hosting multiple Customers (Groups) on your platform and would like them to be able to hold their own reward accounts, we recommend this multi-Customer and Account structure:


What’s Next