Change history

8/5/2025

🚧 Coming soon Added new query parameters to filter or search orders by deliveryStatus, deliveryMethod, and recipientMobileNumber. See

Get line items

API-606

7/28/2025

🚧 Coming soon Enhanced the line items resend: POST {URI}/lineItems/{referenceLineItemId}/resendsto include the reason code as the body parameter when resending a reward. See

Resend a line item

API-663

7/23/2025

🚧 Coming soon Added externalRefID to the RewardStatus event payload to match the event with your original request and improve tracking across your systems. See

Reward status

payload.

API-700

7/14/2025

Added the ability to update the low balance alerts via PATCH /customers/{customerIdentifier}/accounts/{accountIdentifier}/ lowbalance/{balanceAlertID}. This helps improve the management of low balance alerts through the API. See how you can

Update low balance alerts

.

API_659

7/11/2025

🐞 The response from tc-web-hooks was updated to include the expiresAt field as expected.

API-690

7/10/2025

🚧 Coming soon Added validation of delivery methods based on the attributes associated with a UTID. For example: UTID=U1234 has the attributes= (NONE, EMAIL, PHONE, and EMBEDDED). When the user resends the reward with deliveryMethod=PHONE, the system will allow the resend because PHONE is an eligible method for this UTID. When the user resends the reward with deliveryMethod=ADDRESS, the system will reject the resend because ADDRESS is not among the UTID's eligible delivery method.

API-627

7/8/2025

🆕 Added customUrl as a URL reward type in credential types. customeUrl is a personalized or branded link that takes the user to a reward landing page. See

Get credential types

.

? RL-3938

7/7/2025

Added the ability to retrieve a list of low balance alerts for a customer account by calling GET /customers/{customerIdentifier}/accounts/{accountIdentifier}/ lowbalance endpoint. This enhancement improves the monitoring and management of account balances through the API. See

View low balance alerts

.

API-660

7/7/2025

🆕 Introduced the APICredentials webhook event under PLATFORM category to notify users when the API credentials are created, viewed, updated, or deleted. This improves the security and real-time monitoring of API. See

Platform category events

.

API-539

7/1/2025

🚧 Coming soon Added that ability to search the catalog for specific attribute. See

Get all items in the platform catalog

.

API-665

7/1/2025

🚧 Coming soon Enhanced the order processing logic: previously, the system determined if an order was for physical delivery based on the presence of a recipient address. The new logic requires the API to use the deliveryMethod field instead. See POST orders for when you

create an order

.

API-653

6/27/2025

🆕 Enhanced the "campaign" field to accept any character (including special characters), similar to the NOTES and MESSAGE fields. The field length is set to 1024 characters. See

Orders

and

Line Items

.

API-651

6/27/2025

🚧 Coming soon Added smsMessageBody to POST {URI}/emailTemplates and PATCH {URI}/emailTemplates/{etid} endpoints to be able to create an SMS message body for SMS delivery as an option. See Create a new email template and Update details for a specific email template.

API-614

6/26/2025

Created the ability to get a specific low balance alert via the API by using GET {URI}/customers/{customerIdentifier}/accounts/{accountIdentifier}/ lowbalance/{balanceAlertID}. See View details of a low balance alert.

API-661

6/24/2025

Created the ability to delete a specific low balance alert via the API by using DELETE {URI}/customers/{customerIdentifier}/accounts/{accountIdentifier}/ lowbalance/{balanceAlertID}. See Delete low balance alerts.

API-662

6/9/2025

Created the ability to set a low balance alert

API-654

5/14/2025

Added service account (username and password) as additional security level to OAuth connection. As of May 14, 2025, the Tango API will require client ID, client secret, service account username, and service account password to generate the access token when using OAuth. See Use OAuth for more secure connection.

5/7/2025

Added Transaction eventType to the Account category in supported webhooks. Webhook events are sent when funds are added, removed, or transferred to or from your Tango account. See about Transition.

API-328

5/7/2025

Added rewardType query parameter to GET {URI}/catalogs to enhance querying flexibility for users who access Tango catalog. See Get all items in the platform catalog.

API-573

5/7/2025

Added the new GET {URI}/webhooks/eventtypes endpoint to webhooks to list all event types offered in the system for subscription. See Get all subscription event types.

API-271

5/1/2025

Updated recipient's physical address fields to include new characters such as &, %, #, @ in the POST {URI}/orders. See Create an order under a specific account.

API-437

5/7/2025

Added rewardType query parameter to GET {URI}/catalogs to enhance the catalog search. See Get all items in the platform catalog.

API-573

5/7/2025

🚧 Coming soon Modified POST {URI}/orders/{referenceOrderID}/resends to allow for SMS delivery when resending a specific order by adding newDeliveryMethod and newMobile as body parameters. We will support different delivery methods including NONE, EMAIL, PHONE, and EMBEDDED. See Resend a specific order.

API-564

5/7/2025

🚧 Coming soon Added the ability to deliver rewards via SMS by adding deliveryMethod to POST {URI}/orders . See Create an order under a specific account.

API-565

5/7/2025

🚧 Coming soon Added SMS parameter to GET {URI}/orders payload to include deliveryMethod , recipientMobileNumber , and deliveryStatus in the payload. This change improves the flexibility and options for order delivery. See Get a list of orders placed on this platform.

API-562

5/7/2025

🚧 Coming soon Added SMS parameters to GET {URI}/lineItems payload to include deliveryMethod , recipientMobileNumber , and deliveryStatus in the payload. This change enhances the delivery options available to users and retrieves and filters the information about all line items ordered on the platform. See Get line items.

API-563

4/30/25

Added externalRefID to the POST {URI}/creditCardDeposits endpoint as an idempotent key support for funding cross reference and to prevent accidental funding duplication. See Fund an account.

API-347

4/30/25

Added a body parameter: externalRefID to POST {URI}/transferFunds endpoint for funding cross reference and to prevent accidental funding duplication. See Transfer funds.

API-389

4/17/2025

Added RewardStatus event type under Reward category in supported webhooks that sends notifications every time a reward status is changed. See Reward status.

API-540

3/27/2025

Emojis are not accepted for displayName or any text entry. See POST {URI}/customers in Create a new customer and POST {URI}/customers/{customerIdentifier}/accounts in Create an account under a specific customer.

API-363, API-549

3/26/2025

Added the new terminology for product release. See Release terminology in our Glossary.

3/26/2025

(Closed Release) Added Line item delivery status for physical gift cards .

3/21/2025

(Closed Release) Improved OAuth 2.0 for more secure connection. You need four pieces of information to acquire a token: the client ID, client secret, service account username, and service account password. See Secure your connection with Tango API.

3/18/2025

Added i18nkey codes and their error messages to provide more specific error codes.

API-542

3/3/2025

We now accept Australian dollars (AUD) for Global Choice Link. To create an AUD account, see POST {URI}/customers/{customerIdentifier}/accounts. Other accepted currencies are CAD, EUR, GBP, or USD.

API-519

2/2025

🆕 Changed "Get line item" to Get details for a specific line item.

API-532

2/2025

🆕 Included error responses for Choice Products endpoints. See Manage Choice products endpoints.

API-482

2/2025

🆕 Included error responses for Credential Types endpoints. See Get credential types.

API-481

2/2025

🆕 Included error responses for Exchange Rates endpoints. See Get exchange rates.

API-480

2/2025

🆕 Included error responses for Email Templates endpoints. See Manage email templates endpoints.

API-479

2/2025

🆕 Included error responses for Orders endpoints. See Manage Orders endpoints.

API-477

2/2025

🆕 Included error responses for Catalog endpoints. See Get all items in the platform catalog.

API-476

2/21/2025

🆕 Included error responses for Fund endpoints. See Manage funds endpoints.

API-474

2/18/2025

Added a list of reasons for freeze, unfreeze, cancel, and reissue line items. Use GET {URI}/lineItems/reasonCodes to get the reason codes. See Get all reason codes.

API-506

2/18/2025

Added pagination to the list of customers when you use GET {URI}/customers. with this query parameter, you can receive a paginated payload helping you manage the results more effectively. See Get a list of all customers.

API-214

2/18/2025

Added pagination to the list of credit cards when you use GET {URI}/creditCards. with this query parameter, you can receive a paginated payload helping you manage the results more effectively. See List all credit cards registered on this platform.

API-218

2/18/2025

Added the ability to update line item parameters (purchase order number, campaign, and order notes) using PATCH /lineItems/ {referenceLineItemID}.

API-451

2/18/2025

Added query parameters to GET {URI}/customers. Filter by items such as display name, status, account number, and more. See

Get a list of all customers

.

API-213

2/18/2025

Added capabilities to

freeze

,

unfreeze

,

cancel

, and

reissue

line items: -To cancel, callPOST /lineItems/{referenceLineItemID}/cancel. -To freeze, call POST /lineItems/{referenceLineItemID}/freeze. -To unfreeze, call POST /lineItems/{referenceLineItemID}/unfreeze. -To reissue, call POST /lineItems/{referenceLineItemID}/reissue.

API-462 API-463 API-464 API-508

12/3/2024

IncludedrewardStatus in the payload of GET {URI}/lineItems to indicates whether a reward is frozen or active.

API-422

12/3/2024

IncludedisExpirable in the payload of

GET {URI}/choiceProducts/{choiceProductUtid}/catalog

and

GET {URI}/catalogs

to indicate whether or not the gift card has a expiry date. isExpirable is a boolean with true or false value.

API-224

10/16/2024

Updated

OAuth 2.0

with a note: "When you deactivate a client credential, all active tokens for this client will become invalid and your integration will be broken. Deactivation cannot be reversed." OAuth 2.0 is currently on a limited release.

9/30/2024

Added

account statuses

such as Active, Inactive, etc. to the webhook event: AccountStatus.

8/15/2024

Deprecated credentials and added a

note

to use credentialList instead.

4/8/2024

Added a new endpoint to filter your catalog for your recipients based on

country and currency

. Use the GET /rewardCountries endpoint to determine the preferred currency.

API-373

3/25/2024

Added a new parameter to use with POST {URI}/orders/{referenceOrderID}/resends for when you are

resending an order

.

3/15/2024

Improved the results of GET {URI}/accounts by adding more

query parameters

.

API-211

2/20/2024

Added ability to categorize each brand into industry-standard categories within the Tango catalog and group/filter the brand in your custom catalog display. See

categoryIds

.

API-241

2/13/2024

Added fundingNotification body parameter to POST {URI}/customers/{customerIdentifier}/accounts endpoint to be able to add 1 to 5 email addresses to your account when crating an account. See

Create an account under a specific customer

. Added fundingNotification body parameter to PATCH {URI}/customers/{customerIdentifier}/accounts/{accountIdentifier} endpoint to be able to add 1 to 5 email addresses to your account when updating an account. See

Update an account under a specific customer

.

API-334

2/8/2024

Improved the results of GET {URI}/creditCards by adding optional query parameters under

funding account

.

API-345

2/8/2024

Added currency type. Use the currencyCode body parameter with POST {URI}/customers/{customerIdentifier}/accounts to be able to create an account for a specific customer in any of these supported currencies: CAD, EUR, GBP, and USD. See

Create an account under a specific customer

.

API-338

1/29/2024

Added the ability to

transfer funds

from one account to another account of the same currency using GET {URI}/transferFunds.

API-240

2023

10/23/2023

Added GET /webhooks/{webhookId}/events?fromRevision={fromRevision}&toRevision={toRevision}&maxResultsint32={maxResultsint32} to receive all past event notifications up to three months.

• This feature is available in limited release, contact your Customer Success Manager (CSM) or [email protected] for more information.

API-269

10/17/2023

Added POST /webhooks/{webhookId}/replay?fromRevision={fromRevision}&toRevision={toRevision} to redeliver past webhook event notifications up to Three months. Notifications older than three months are not retrievable.

• This feature is available in limited release, contact your Customer Success Manager (CSM) or [email protected] for more information.

API-270

10/12/2023

Added GET {URI}/choiceProducts/{choiceProductUtid}/catalog to get the content of a Tango Choice catalog. You must have access to the Catalog to see the content.

API-293

10/12/2023

You can

get all available Choice Products

in your Tango catalog using GET {URI}/choiceProducts to returns utid.

API-294

10/12/2023

Added GET {URI}/choiceProducts/{utid} to return the

details for a specific Choice Product

on your Tango platform.

API-313

10/11/2023

Added the ability to set a specific expiration date, such as 12/31/24, for a Promo Link at the time of order with Tango API instead of setting the expiration date as x days from the time of issuance. See the

Promo Link acceptance criteria

.

API-320

10/7/2023

Categories have a Universal Unique Identifier (UUID). You can filter a

catalog

by category using GET {URI}//brandCategories.

API-306

10/5/2023

Added the ability to order a Printed Reward Link using GET {URI}/lineItems when you

Get a list of line items

and GET {URI}/lineItems/{referenceLineItemID} when you

Get details for a specific line item

.

API-305

9/28/2023

Added the ability to modify the recipient address object to be included in all returning payloads of line items, as well as in any query parameters that can filter and search the recipient information.

API-290

9/27/2023

Added ptid to GET {URI}/ordersso you can get the list of Printed Reward Link orders.

API-304

9/26/2023

Added ptid to POST {URI}/orders so you can create Printed Reward Link orders.

API-303

9/15/2023

Added orderNotes GET {URI}/lineItems to see your order notes in both API and in the

Tango portal line items history

.

API-295

9/15/2023

Added purchaseOrderNumber to order and line items. You are now able to include a PO Number when creating an order.

API-291

8/18/2023

Added filters for one or more currencies when using the exchange rate endpoint.

API-282

6/16/2023

Added OAuth authentication.

5/1/2023

Added query parameters to "Get a list of Orders" and added pagination to "Get a list of Accounts".

2022

12/22/2022

Exposed the GET /credentialtypes endpoint on the Test Console.

12/21/2022

Added line items endpoints:

• GET {URI}/lineItems to get a list of line items in the platform.
• GET {URI}/lineItems/{referenceLineItemID}to get details for a specific line item.
• POST {URI}/lineItems/{referenceLineItemId}/resends to resend a specific line item.

8/23/2021

Added GET /catalogs endpoint filters for utid, brandKey, currencyCode and country.

1/14/2021

Added API Reference to primary drop down.

7/15/2019

Added Glossary to the API documentation. (work in progress)

11/29/2018

Removed non-active cards from GET creditCards default response. Must use "?showInactive=true" to see inactive cards.

11/1/2018

Added Managing Email Templates for new API endpoints.

8/6/2018

Added note to clarify 4 digit security code require for Amex for test environment funding.

7/19/2018

Added credentialType to improve reward credential parsing.

4/18/2018

Added XSS and malicious behavior prevention note.

4/12/2018

Added SSL cert examples.

4/6/2018

Added email receipts information in Funding.

3/29/2018

Returned ETID in the API order response. Without a custom template defined, Tango default template ID: E000000 is returned.

3/29/2018

Included i18nKey in error responses which serves as a unique error code to facilitate international translations.

2/28/2018

Added clarification regarding how "Pending funding" status works. Provided $5.55 and $6.55 test amounts in sandbox.

1/23/2018

Updated: Groupin Tango portal is calledCustomerin API.