Get details for a specific email template

You may need to retrieve the content of a specific email template to preview the template before sending a communication or edit and update the template.

📘

Note:

(🚧 Coming soon) Email templates will soon be replaced by digital templates in Tango API. Digital templates support both text messaging and email formats. Email will continue to be the default mode of delivery.

Use the following endpoint to receive details of a specific email template on this platform:

EndpointPurpose
GET /{URI}/emailTemplates/{etid} (deprecating soon)Get details for a specific email template on this platform.
GET /{URI}/digitalTemplates/{etid} (coming soon)Get details for a specific digital template on this platform including email and text messaging.

Here is the path parameter for this endpoint which returns the etid:

Path paramsData typeDescription
etidstringEmail Template Identifier (ETID) is returned in the email template response payload. (Required)

See the payload example below:

{
  "etid": "string",
  "name": "string",
  "fromName": "string",
  "subject": "string",
  "headerImage": "string",
  "headerImageAltText": "string",
  "accentColor": "string",
  "messageBody": "string",
  "closing": "string",
  "customerServiceMessage": "string",
  "accessControls": [
    {
      "type": "PLATFORM",
      "identifier": "string"
    }
  ],
  "defaults": [
    {
      "type": "PLATFORM",
      "identifier": "string"
    }
  ]
}

Here's an example payload for when you receive an error:

{
  "timestamp": "2025-02-21T23:23:13.930Z",
  "requestId": "string",
  "path": "string",
  "httpCode": 0,
  "httpPhrase": "string",
  "i18nKey": "string",
  "message": "The error message will show here for error codes ",
  "errors": [
    {}
  ]
}

The possible response codes for this endpoint are as follows. For details, see i18nkey codes and their error messages:

  • 200 OK
  • 400 Bad Request
  • 401 Unauthorized
  • 403 Forbidden
  • 404 Not Found

© 2025 Tango API are provided by Tango, a division of BHN, Inc.