Requesting Assistance

Please email [email protected] and, when applicable, include the X-REQUEST-ID response header for the transaction in question, along with the details of your concern. We will use the X-REQUEST-ID provided in the header to look up your transaction in our logs.

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Don't send us sensitive information

Please do not send us sensitive information (platform credentials, reward credentials, code) via email. We can look up the necessary details using the X-REQUEST-ID. If we need additional information we will respond with how to provide it to us.