Requesting Assistance

Please email [email protected] and, when applicable, include the X-REQUEST-ID response header for the transaction in question, along with the details of your concern. We will use the X-REQUEST-ID provided in the header to look up your transaction in our logs.


Don't send us sensitive information

Please do not send us sensitive information (platform credentials, reward credentials, code) via email. We can look up the necessary details using the X-REQUEST-ID. If we need additional information we will respond with how to provide it to us.