Tango MCP - Best Practices

1. Authentication

  • Always authenticate before making any API calls
  • Store credentials securely using environment variables
  • Re-authenticate if you receive authentication errors

2. Customer Management

  • Use meaningful customer identifiers that are unique to your system
  • Maintain a mapping between your internal user IDs and Tango customer identifiers
  • Create separate accounts for different purposes (e.g., rewards, incentives, gifts)

3. Order Processing

  • Always verify catalog items before placing orders
  • Check account balances before processing orders
  • Store reference order IDs for tracking and customer service
  • Use descriptive messages for gift cards to personalize the experience

4. Error Handling

  • Implement retry logic for transient failures
  • Log all order attempts and responses
  • Monitor for failed email deliveries and use resend functionality when needed

5. Currency Considerations

  • Always specify currency codes when working with international orders
  • Verify that the catalog item supports the intended currency
  • Be aware of exchange rates when dealing with multiple currencies

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