API Reference

Add comment or escalation

post
https://integration-api.tangocard.com/raas/v2/prepaidCardService/addCommentEscalation/

Add a comment or escalation memo to a prepaid card. The comment is written to Keystone via addMemo. Note: Only customers who have been approved to be an "Approved Critical Vendor" can use these endpoints.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Path Params
string
required

Reference Line Item ID

Body Params
string
required
length ≥ 1

Free-text comment to add to the prepaid card.

int32

Inquiry type code.

int32

Inquiry category code.

string

Agent or CSR user ID. Falls back to the authenticated principal if not provided.

string
length between 0 and 24

Origination source identifier (e.g. TMO_SUPPORT_APP). Maximum 24 characters.

string
required
length between 0 and 255

Short description of the issue. Maximum 255 characters.

int32

Assignee ID.

int32

Inquiry ID number.

string

Status of the inquiry (e.g. OPEN).

Responses

Updated 6 days ago

Language
Credentials
:
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated 6 days ago

© 2026 Tango API are provided by Tango, a division of BHN, Inc.