Discussion
Is there a way to see the redemption email address of what the recipient entered when they redeemed a gift card?
When using the Post /orders endpoint with sendEmail=false, is there a way to see the redemption email address of what the recipient entered when they redeemed a gift card?
Posted by Don Fogarty over 1 year ago
Can we pull incremental Updates?
We are using the api to pull in status updates on the reward redemption, but there isn't an update date field available, so we have to complete a full refresh to get the status updates. We were hoping to build incremental pulls to only pull records that had an update as a full refresh via api is not efficient
Posted by Cary Sylvester over 1 year ago
Is it possible to include error codes / eGift statuses in the API payload?
By receiving this information on affected eGifts UTIDs (out of stock, misc. issue), we can deactivate affected eGift cards automatically in our catalog. Receiving this information via API will help prevent us from learning from our recipients when there's an issue with an eGift they're trying to redeem.
Reward Status is a great resource but we would like to be as proactive as possible.
Posted by Cory Firstenberg about 1 year ago
Is there any limit for creating customers
In my system, I am creating n number of customers, and I would like to maintain separate account for each customer.
Each customer can have one account. Do we have any limit in creating customers?
Posted by Shenbaga Ganesh 11 months ago
Do we necessary need to add funds or payment can be deducted directly using given credit card information
Once we entered the credit card information in the Tango platform, and that user place a new order on the Tango, then the entered amount will be deducted from the credit card or we have to add funds first then it will deduct from there while placing the order
Posted by Talha Ghias about 1 year ago
View a list of orders that are marked as "Redeemed".
In the line item tab, there is a history tab were the status of the order can be seem (Sent to, processed, delivered, redeemed). I want to view a full list of orders that results for both orders that were Redeemed and orders that have yet to be Redeemed.
Is there a way to view orders that have been sent, but not yet redeemed by the recipient?
Posted by Vincent Lee 9 months ago
List of redeemed orders
Is there is any way that i can get the all orders list that customer already redeemed?
Posted by Muttakin Islam Hasib 12 months ago
Getting "Account or Customer Not Found or Inactive" error
sdk.createOrder({
recipient: {firstName: 'Munneb Dev', email: '[email protected]'},
sendEmail: true,
utid: 'U935268',
accountIdentifier: 'ACC12',
amount: 10,
customerIdentifier: 'uuid7'
})
error:
{
"timestamp": "2023-07-13T11:26:59.699305396Z",
"requestId": "fcdcab6c-dd2a-4a7e-88f4-bd5ea2b26320",
"path": "/raas/v2/orders",
"httpCode": 422,
"httpPhrase": "Unprocessable Entity",
"errors": [
{
"code": 422001,
"i18nKey": "404.089",
"message": "Account or Customer Not Found or Inactive"
}
]
}
Posted by Haris 10 months ago
Get a list of exchange rates api can be quered?
Instead of getting all exchange rates i want to query exchange rate based on baseCurrency and rewardCurrency?. Is this possible?
Posted by Haris 9 months ago
Reward API Percentage
Is there a way to programmatically return the percent reward that is applicable to each merchant via the catalog endpoint? We would love to sync our data-source to tango, so our local catalog is up-to-date
Posted by John Smith 12 months ago