Scheduled Maintenance Notification: Open Loop and Physical Gift Card Orders
about 2 hours ago by Don Fogarty
Subject: Scheduled Maintenance Impacting Card Orders — September 8–9, 2026
Tango will perform scheduled maintenance that will impact orders for Open Loop Prepaid cards and some physical gift cards.
Maintenance window
Tuesday, September 8, 2026, through Wednesday, September 9, 2026
10:30 p.m.–12:30 a.m. CST
Expected impact
During this maintenance window:
- All real-time Open Loop Prepaid card orders will fail
- Some physical gift card orders may also be affected
- Portal and API ordering will be impacted
- Integration (Salesforce, Qualtrics, etc.) will be impacted
Please plan affected card orders outside this maintenance window whenever possible. Normal ordering service is expected to resume after maintenance is complete.
Thank you for your understanding.
Tango